These guidelines apply to all purchases made through our store.
By placing an order, customers confirm that they have read, understood, and agreed to the terms and conditions outlined below.
Delivery services are available exclusively within Australia and only to addresses that can be selected during the checkout process.
At this time, orders cannot be shipped outside Australia.
All products sold by our store are delivered free of charge within Australia.
The delivery service includes order processing, protective packaging, logistics coordination, and delivery to the address provided by the customer at checkout.
All prices displayed by our store are shown in accordance with Australian regulations and include all applicable taxes.
Unless otherwise specified at checkout, no additional charges are payable upon delivery.
Once payment has been successfully completed, orders are generally processed within 1–3 business days, excluding public holidays.
Processing time details:
Customers will receive a dispatch confirmation email once their order has been shipped.
After dispatch, orders are typically delivered within 7–12 business days, depending on the delivery location within Australia and the operational capacity of the logistics provider.
All orders are shipped via logistics partners operating within Australia.
Each order is issued with a tracking number. Tracking details will be sent to the customer by email once the order has been dispatched.
For enquiries regarding orders, delivery, returns, or general assistance, please contact us using the details below.
Website Name: Nestupio
Address: YS HOUSE UNIT 201 1 6 4 KUNIMI 1 CHOME AOBA KU SENDAI SHI MIYAGI 9810943 JAPAN
Phone: +81 (709) 497 16 45
Email: relationship@nestupio.com
Business Hours: Monday to Friday, 9:00 am – 4:00 pm (excluding public holidays)
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