Shipping Policy

 

1. Scope of Application and General Provisions

These guidelines apply to all purchases made through the Nestupio website.
By placing an order, customers confirm that they have read, understood, and agreed to the terms outlined below.

Delivery services are available exclusively within Australia and only to addresses selectable during the checkout process.
Orders cannot be shipped outside Australia at this time.

2. Shipping Fees and Delivery Conditions

All products sold on Nestupio are delivered free of charge within Australia.

The delivery service includes order preparation, protective packaging, logistics coordination, and delivery to the address provided by the customer at checkout.

3. Prices and Applicable Taxes

All prices displayed on the Nestupio website are shown in accordance with Australian regulations and include applicable taxes.

Unless otherwise specified at checkout, no additional charges are required at the time of delivery.

4. Order Processing and Handling Time

After payment has been successfully completed, orders are generally processed within 1–3 business days, excluding public holidays.

Processing deadline:

Customers will receive a confirmation email once their order has been dispatched.

5. Estimated Delivery Time

Once dispatched, orders are typically delivered within 7–12 business days, depending on the destination within Australia and the operational capacity of the logistics provider.

6. Shipping Services and Order Tracking

All shipments are handled by selected logistics partners operating within Australia.

Each order is issued with a tracking reference. Tracking details will be sent to the customer via email once the order has been dispatched.

7. Customer Support

For enquiries regarding orders, delivery, returns, or general assistance, please contact us using the details below.

Website Name: Nestupio
Address: APT BLK 569A CHAMPIONS WAY #05-344, SINGAPORE 731569, SINGAPORE
Phone: +65 (908) 76325
Email: relationship@nestupio.com
Business Hours: Monday to Friday, 9:00 am – 4:00 pm (excluding public holidays)

 

 

 

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